Apprenticeship Digital SupportYears 11–13Digital Support Technician

Documentation and knowledge management

Apprenticeship: Digital Support: Documentation and knowledge management

What you'll learn

  1. 1

    Think of your school's shared drive 📁 where all your homework lives. If everyone just saved files with random names like 'final_v2_final.docx' it'd be chaos!

  2. 2

    Why is it important to have clear file names and folders?

  3. 3

    Let's organise a messy folder together 👇

  4. 4

    Drag these files into the correct folders to organise them 🗂️

  5. 5

    What's the BEST way to name a file so others understand it?

  6. 6

    Knowledge management means keeping helpful notes so you (or your team) don't have to figure things out twice 💡

  7. 7

    What's the main point of knowledge management?

Practise Documentation and knowledge management with Whizlo

Free AI-tutored lessons, unlimited practice questions, and progress tracking for ages 15–18. Aligned to the UK National Curriculum.