Apprenticeship Digital SupportYears 11–13Digital Support Technician
Email and collaboration platform support
Apprenticeship: Digital Support: Email and collaboration platform support
What you'll learn
- 1
Imagine you're helping a colleague who can't send emails. Let's check the basics! 📧
- 2
What's the first thing you check when someone can't send an email?
- 3
Drag the email to the correct folder to organise your inbox. 📂
- 4
Let's fix a common problem: a user can't attach a file. 🛠️
- 5
What's a common reason an attachment won't send?
- 6
Help a user set up a shared calendar for their team. 📅
- 7
When sharing a calendar, what permission should you give team members so they can see but not change events?
Practise Email and collaboration platform support with Whizlo
Free AI-tutored lessons, unlimited practice questions, and progress tracking for ages 15–18. Aligned to the UK National Curriculum.