Operating system support — Windows, macOS

What you'll learn

1. 1

   Imagine you're a digital support apprentice. Your job is to help people with their computers 🖥️. The two most common types are Windows PCs and Macs.

2. 2

   Which company makes Windows?

3. 3

   Let's match the tool to the system. Drag the 'Start Menu' to the Windows computer, and the 'Dock' to the Mac.

4. 4

   A customer says their Windows computer won't turn on. Let's walk through what to check first.

5. 5

   What's the first thing you check if a Windows PC won't turn on?

6. 6

   A Mac user says their laptop is running slowly. Try these fixes by dragging them into the right order.

7. 7

   Which of these is a common way to update a Mac?