Apprenticeship Digital SupportYears 11–13Digital Support Technician

User account management

Apprenticeship: Digital Support: User account management

What you'll learn

  1. 1

    Imagine you're setting up a new phone — you choose a username and a password. That's your user account!

  2. 2

    What does a username do?

  3. 3

    Drag each setting to its correct category — account or security.

  4. 4

    Let's walk through updating your password safely.

  5. 5

    You get an email saying 'Reset your password'. Tap the safe steps to follow.

  6. 6

    What's one sign that a password reset email might be fake?

  7. 7

    True or false: You should use the same password for all your accounts.

Practise User account management with Whizlo

Free AI-tutored lessons, unlimited practice questions, and progress tracking for ages 15–18. Aligned to the UK National Curriculum.