Coaching and developing others

What you'll learn

1. 1

   Imagine you're teaching a new team member how to make a cup of tea. You show them, then let them try, then give feedback.

2. 2

   What's the FIRST thing you do when coaching someone?

3. 3

   Drag the steps into the right order for coaching someone.

4. 4

   Let's coach a colleague to use a new till system.

5. 5

   What's the third step in coaching?

6. 6

   Your teammate just tried scanning an item but missed the barcode. What do you say?

7. 7

   Good coaching feedback should be...