Conflict resolution

What you'll learn

1. 1

   Imagine two friends arguing over the last biscuit 🍪. You step in to help them sort it out — that's conflict resolution!

2. 2

   What's the main goal of conflict resolution?

3. 3

   Two teammates disagree about who should present the project. Let's work through it together.

4. 4

   Drag the steps into the right order to resolve a conflict.

5. 5

   What should you do FIRST when a conflict starts?

6. 6

   This flowchart shows the steps to resolve a conflict. Each step leads calmly to the next.

7. 7

   After you agree on a solution, what's a good final step?