Office systems and procedures

What you'll learn

1. 1

   Think of office systems like the recipe for a perfect sandwich 🥪 — you need the right steps in the right order to get a great result every time.

2. 2

   What is an office system most like?

3. 3

   Here's a simple office system: when a customer emails an order 📧, it goes to sales, then to the warehouse, then to shipping 🚚.

4. 4

   Let's map out an office system for handling a customer complaint 📞.

5. 5

   Drag the steps into the right order for an office system that processes a new employee's paperwork 📋.

6. 6

   What happens if a step in an office system is skipped?

7. 7

   Why do businesses use office systems and procedures?