Performance management

What you'll learn

1. 1

   Performance management is like being a coach for your team — you help them improve and hit their goals. 🏆

2. 2

   What's the main goal of performance management? 🎯

3. 3

   Drag the steps of performance management into the right order: Set goals → Review progress → Give feedback → Reward or improve. 🔄

4. 4

   Let's walk through a performance management cycle for a shop assistant named Sam. 🛍️

5. 5

   What should a manager do if an employee isn't meeting their goals? 🤷

6. 6

   Create a performance goal for a call centre worker. Use the word builder to make a clear target. 📞

7. 7

   Which is an example of a SMART goal? (Specific, Measurable, Achievable, Relevant, Time-bound) 🎯