Process modelling — BPMN, swimlane diagrams

What you'll learn

1. 1

   Imagine you work at a pizza shop 🍕. When an order comes in, the chef makes the pizza, the boxer packs it, and the driver delivers it. Each person has their own 'lane' of work — that's a swimlane!

2. 2

   Here's a simple swimlane diagram for the pizza shop. The chef's lane has 'Make pizza', the boxer's lane has 'Box pizza', and the driver's lane has 'Deliver pizza'. Arrows show the order.

3. 3

   Let's model a 'Customer pays for pizza' process together. 🛵

4. 4

   Now you try! Drag each activity into the correct swimlane for a 'Make coffee' process. ☕

5. 5

   In a swimlane diagram, what does each 'lane' represent?

6. 6

   Here's a BPMN diagram for 'Order pizza online'. Look for the start event (circle ⭕), activities (rounded rectangles 📦), and end event (thick circle ⭕).

7. 7

   Which BPMN symbol shows the start of a process?